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Carers who care for people with disabilities and sensory loss

If you care for a person with physical and learning disabilities and/or a person with sensory loss the following offers a range of information, advice and care options that are available for your cared for.

There is great support service available for those affected by Hearing and Sight Loss in the London Borough of Havering. 

The  London Brough of Havering Sensory Team (Adult Social Care)

Address: Yew Tree Resource Centre, Yew Tree Lodge, Yew Tree Gardens, Romford Essex RM7 9AA  Tel: 01708 432 000  email: adultsocialcare@havering.gov.uk   Website: www.havering.gov.uk


Multiple Sclerosis Society (Havering Branch).

Multiple Sclerosis Society are there to support people who are affected by MS who live and work in Havering and the surrounding areas.They have a twice monthly support meeting in the evenings of the first and third Tuesdays of the month at the Yew Tree Resource centre in Romford. For full details and dates, please see the branch blog tab or contact us on 01708 458842. There are over 300 MS Society branches run by volunteers working alongside local staff.

The services they offer include:

  • emotional and practical support
  • financial help
  • information events
  • social events

They also raise millions every year to help people affected by MS.

Contact details

Telephone: 0808 800 8000 / 01708 458842 E-mail:  havering@mssociety.org.uk  Website: https://www.mssociety.org.uk/ 


Motor Neurone Disease Association (East London Group)

If you are living with or close to someone with motor neurone disease (MND), our About MND web hub is designed to help you. It also answers common questions about MND and Kennedy’s disease, including how the disease is diagnosed, and how to manage daily life, access support and find information.

For more information, please contact Carol on 0208 502 2344 or visit their website: https://www.mndassociation.org


Havering Partially Sighted Society

A local support group providing practical and emotional support for partially sighted people. The group is used to swap tips and provide advice for coping with sight loss.

They also hold social evenings with entertainment and speakers, and organise trips in summer.

Address:Yew Tree Resource Centre, Yew Tree Gardens, Romford, Essex, RM7 9AA Tel:01708 448 227  Email: pss.havering@ymail.com


Macular Society Havering Support Group

A local self-help support group run by people with macular disease for people with macular disease. The group meets on the third Friday of each month, from 2pm to 4pm, and offers practical and emotional support. 

Address:Yew Tree Resource Centre, 20 Yew Tree Gardens, London Road, Romford, RM7 9AA


Queen's Hospital Sight Support Service

The hospital provides treatment for eye conditions in its Ophthalmology Department. Sight Action (Havering ) run a Sight Support Service at the Eye Clinic where patients are welcome to drop in for advice and information. We are able to provide patients and their carers with information and advice relating to living with sight loss; we also have a small range of equipment to demonstrate. If we are unable to assist directly, we can signpost to appropriate local and national services or agencies.

Some of our volunteers are themselves visually impaired, and are therefore able to empathise with patients attending the eye clinic.

Services offered:

  • Benefits advice
  • Employment advice
  • Hospital information
  • Emotional support
  • Community advice
  • Housing advice

Address:Rom Valley Way, Romford, Essex, RM7 0AG   Tel: 01708 435000 (x4816)   Web:www.sightactionhavering.org.uk

Key services:Benefits advice, Hospital information, Emotional support, Community advice


Equipment and Adaptation

There is a wide range of equipment available to make day to day life easier. Havering Council has a wide range of information about equipment and adaptation, click HERE to find out more. 


Learning disabilities

The adult learning disability service provides help to people aged 18 and over living in Havering who have a learning disability.​​

​This includes people who have:

  • ​​physical and/or sensory disabilities
  • speech and language difficulties
  • difficulties​ in social functioning 
  • concurrent mental health problems
  • challenging behaviour
  • epilepsy​


Telephone:  01708 433446   Email: CLDT@havering.gov.uk  Click HERE to find out more 

Address: Community Learning Disability Team,The Hermitage Billet Lane, Hornchurch, Essex, RM11 1XL


Support getting out and about in the community

There are a number of ways that people with a learning or physical disability, or with sight or hearing loss, can be supported to feel part of their local community.

Community Transport (HCT)

The service provides low accessible transport service within the borough exclusively serving elderly and disabled members of the community

Contact Details: Tel: 01708 555907



Provision of cost effective accessible group transport services to member organisations in the "not for profit" sector and statutory bodies who support/care for people that are Elderly or Disabled primarily in the London Borough of Havering. Services are available throughout the year irrespective of time or day, catering for localised requirements, day trips and holiday transport.

Contact details: E-mail: haveringct@btconnect.com

Address: Flannery, Havering Community Transport Ltd, Unit 4A2 Rainham Trading Estate New Road, Rainham, RM13 8RA


Click HERE for more information about Physical and Sensory loss.